Parking a sale (also called suspending a sale) lets you save the current cart and return to it later. Use this when you need to serve another customer, answer a phone call, or put a sale on hold without losing the items or customer information.

1. When to Park a Sale

Park a sale when:

  • Another customer needs immediate service and you must interrupt the current sale.
  • The customer needs to step away (e.g. to get their wallet or check with a manager).
  • You need to look up product information or pricing before completing the sale.

2. How to Park a Sale

  1. With items in the cart (and optionally a customer selected), click Suspend Sale in the cart header.
  2. The sale is saved and the cart is cleared so you can start a new transaction.
  3. The suspended sale appears under Suspended Sales in the sales sidebar.

The suspended sale keeps all items, quantities, discounts, and the customer (if one was selected). You can suspend multiple sales; each is stored until you resume or discard it.

3. Viewing Suspended Sales

Click Suspended Sales in the sales sidebar to see all suspended sales. Each entry shows the sale summary (items, total, customer if any) so you can identify the right one.

4. Resuming a Suspended Sale

  1. Go to Suspended Sales.
  2. Click the suspended sale you want to continue.
  3. The cart is restored with the same items, quantities, customer, and discounts.
  4. Complete the payment as usual. The sale is removed from the suspended list once paid.

5. Discarding a Suspended Sale

If the customer does not return or the sale is no longer needed, you can discard it:

  1. Open the suspended sale (or select it so the cart loads).
  2. Click Discard Sale in the cart area.
  3. Confirm. The sale is removed from the suspended list and the cart is cleared.

Discarding does not create a completed sale—no receipt, no inventory change, no payment record.

💡 Note

Suspended sales are stored per register and per user. If you close the register or switch to another register, they may not be visible. Suspend only when you expect to resume soon on the same register.